To meet these needs, a full series of 21 orientation videos was produced, forming the foundation of Milestone’s new eLearning framework. Content was grouped by department, with categories including corporate overview, safety, marketing, operations, sales, engineering, finance and HR.

Each module was developed in close collaboration with subject matter experts during a structured pre-production phase. The final videos combined live action footage, on-screen presenters, voiceovers, supporting text, and animation to deliver clear, concise and highly watchable training content.

This format ensured material was accessible and engaging regardless of location or job role. Whether a viewer was working in a remote facility in Texas or onboarding from overseas, they received the same quality of instruction and exposure to company standards.

The orientation videos were designed not just for initial onboarding, but also for ongoing learning and departmental cross-training. This supports internal mobility and gives staff a clearer pathway toward career development.

eLearning Delivery

The orientation videos were integrated into a new LMS platform, allowing employees to access training at their own pace from any location. The eLearning format ensured that onboarding and refresher training could be rolled out company-wide, without the delays and inconsistencies of in-person sessions.

Modules were structured for modular learning, enabling staff to complete relevant content based on role or learning objectives. This was particularly important for cross-training and internal promotions, giving employees visibility into other departments and functions.

The LMS also provided tracking and reporting features, helping the organization demonstrate compliance, monitor completion rates, and identify skills gaps across its workforce.

Physical Video Cards

In addition to the digital rollout, Milestone requested that all training content be made available on physical video cards (also referred to as video brochures). These portable devices feature built-in screens and preloaded content, allowing critical orientation videos to be viewed without internet access.

This option was particularly valuable for remote locations and field sites where connectivity is unreliable or non-existent. It also allowed supervisors to distribute essential training materials directly to teams on the ground.

This dual-delivery method, through LMS and physical video cards, ensured complete accessibility, regardless of technical limitations in the field.