
Virtual Reality
Video
Objective
Create a digital twin for hands-on training required to safely transfer ammonia from a transport vehicle to a storage vessel.
Approach
Nutrien's complex process of transferring the hazardous ammonia safely consists of 60+ steps. We needed our solution to function as an exact virtual replica of Nutrien's real site, so we created a digital twin of their site in which users can fully interact with all pipes, valves, buttons, etc. exactly as they would in real life.
The Problem
High Risk, Hazardous Environment and Process
The Nutrien Ammonia transfer is a complex and highly specific procedure involving over 60 steps from putting on the correct PPE, preparing the site, connecting equipment, transfer, disconnection, correctly exiting the site, etc. Almost all these steps require precision and adherence to strict safety protocols.
The process is not only difficult to memorize due to its length and complexity, but any deviation from the standard procedure can have severe consequences. Ammonia is a dangerous chemical that poses significant risks to both the environment and human health, meaning even a small mistake, such as incorrect valve operation or mismanagement of pressure systems, can lead to hazardous leaks, chemical burns, or even catastrophic explosions. This complexity makes traditional training methods insufficient, as they rely heavily on memorization, leaving room for human error in high-stress, real-world situations.
Nutrien needed a solution to reduce the odds of a safety hazard and to keep their engineers and our environment safe. They needed to train engineers without placing them into a highly dangerous environment, and without the need for incredibly expensive physical dummy equipment. But how can they learn to use equipment and complete the lengthy physical process without being able to train with the actual equipment?
The Solution
VR Digital Twin for High-risk Ammonia Transfer Training
Virtual reality for high-risk training is an incredible way to mitigate risks in hazardous environments and eliminate the dangers inexperienced employees may face when training for a new role. SHIIFT decided to harness the amazing power of virtual reality and created a digital twin of their site and equipment, where users could enter the site and interact with every inch of it within a VR headset or via the web application.
Instantly, thousands of users can access the digital twin at once and complete the full 60+ step process as many times as they need to without any additional cost after initial deployment. VR users can train their muscle memory with the physical equipment, and do the same process on Nutrien’s LMS with mouse and keyboard controls if they prefer. The system tracks all users’ interactions with equipment and submits data to Nutrien’s LMS directly so that users may be assessed on how well they understand the process.
Working closely with Nutrien to create a high-quality immersive VR interactive program for ammonia training.
Educates employees in a safe hands-on, controlled environment on the correct decision-making choices in real-world scenarios for ammonia handling.
Reporting dashboard for trainers demonstrates how the trainee has completed the tasks and captures key data throughout.
Interesting and Unique Features
Digital Twin: The application is a complete digital twin of all the parts Nutrien’s engineers would need to work with on their site when transferring ammonia.
Fully interactive: The product allows users to interact with all parts of the virtual equipment and vehicles, allowing them to turn valves, connect objects, press buttons, turn levers, etc. All steps can be done in or out of order depending on the mode chosen, essentially making it akin to a sandbox gaming environment where users have a high degree of freedom being able to interact with objects in any order they wish, and experiencing hazards virtually if they do things wrong.
LMS Integration: The web version of this software is accessible directly from Nutrien’s existing LMS, so users can easily log in to their LMS where they access all their training, and admins can view data regarding the application in the same place as the rest of their learner data would be.
Training, Practice & Assessment modes: The application comes with three modes: the training mode where users are limited to certain actions in a specific order and follow a live walk through with voiced instructions and visual guides; the practice mode, where users can practice the process with a high degree of freedom being able to interact with any object in any order, and witnessing a hazard if they do something wrong, or request a hint that will pop-up a voice-over and dialog text-box and other visual elements to aid the user for that step. Ending the mode allows users to see how they did; and the assessment mode, which is similar to practice mode but offers zero hints, and tracks all data on which steps were passed or failed depending on the correct order or method. This gets displayed on a scoreboard for the user and is also tracked with Nutrien’s LMS.
Nutrien Ammonia Transfer Training – 3 Modes
Train Mode – User guided through the process with text prompts & voiceover.
Practice Mode – User works through the process without prompts but can ask for a prompt if they forget the next step.
Assessment Mode – No prompts, user decides key steps and receives a score on completion of the task.

Nutrien Ammonia Transfer Training – 6 Modules
Nutrien Ammonia Transfer – PPE Module
Nutrien Ammonia Transfer – Site Readiness Module
Nutrien Ammonia Transfer – Connection Module
Nutrien Ammonia Transfer – Ammonia Transfer Module
Nutrien Ammonia Transfer – Disconnection Module
Nutrien Ammonia Transfer – Site Security Module

Gallery
PROJECTS YOU MIGHT BE INTERESTED IN
See all work
Solutions
Safety Training
Hazard recognition
Spot risks before incidents
/solutions/hazard-recognition-training
Solutions
Safety Training
Life-Saving Rules
Critical rules as decisions
/solutions/life-saving-rules-training
Solutions
Safety Training
Behavioral safety
Stop work authority, used
/solutions/behavioral-safety-training
Solutions
Safety Training
Hand safety
Fewer hand injuries
/solutions/hand-safety-training
Solutions
Safety Training
PPE selection & use
The right kit, worn right
/solutions/ppe-training
Solutions
Safety Training
H2S & gas awareness
The invisible hazard, visible
/solutions/h2s-gas-awareness-training
Solutions
Safety Training
Fire & emergency response
Beyond the routine drill
/solutions/fire-safety-emergency-response-training
Solutions
Safety Training
Toolbox talks
Five strong minutes weekly
/solutions/toolbox-talk-content
Solutions
Safety Training
Permit to work
PTW judgment scenarios
/solutions/permit-to-work-training
Solutions
Safety Training
Isolation & LOTO
Safe energy isolation
/solutions/isolation-lockout-tagout-training
Solutions
Safety Training
Confined space entry
Entries and rescue response
/solutions/confined-space-entry-training
Solutions
Safety Training
Working at height
Falls and dropped objects
/solutions/working-at-height-training
Solutions
Safety Training
Lifting & rigging
Safer critical lifts
/solutions/lifting-rigging-training
Solutions
Safety Training
Hot work
Sparks under control
/solutions/hot-work-training
Solutions
Safety Training
Line of fire
See the energy path
/solutions/line-of-fire-training
Solutions
Safety Training
Driver safety
Safer driving and journeys
/solutions/driver-safety-training
Solutions
Safety Training
Electrical safety
Safe isolation, arc flash aware
/solutions/electrical-safety-training
Solutions
Safety Training
Excavation work
Trenches and buried services
/solutions/excavation-safety-training
Solutions
Safety Training
Ergonomics
Strain prevention that sticks
/solutions/ergonomics-training
Solutions
Safety Training
Situational awareness
Noticing change on site
/solutions/situational-awareness-training
Solutions
Onboarding & People
Site orientation
Inductions before day one
/solutions/site-orientation-onboarding
Solutions
Onboarding & People
Expatriate workforce
Localized multilingual training
/solutions/expatriate-workforce-training
Solutions
Onboarding & People
Visitor inductions
Pre-arrival essentials
/solutions/visitor-induction-training
Solutions
Onboarding & People
Leadership training
Judgment, developed
/solutions/leadership-training
Solutions
Onboarding & People
Soft skills
Conversations that work
/solutions/soft-skills-training
Solutions
Onboarding & People
Safety leadership
Frontline supervisor skills
/solutions/safety-leadership-training
Solutions
Onboarding & People
Human factors
Error traps and defenses
/solutions/human-factors-training
Solutions
Operations & Technical
Process & procedures
Step-by-step competence
/solutions/process-procedure-training
Solutions
Operations & Technical
Operational readiness
Ready before start-up
/solutions/operational-readiness
Solutions
Operations & Technical
Technical training
Complex systems explained
/solutions/technical-training
Solutions
Operations & Technical
Control room & DCS
Alarms and upset response
/solutions/control-room-training
Solutions
Operations & Technical
Crane operation
Operators, banksmen, supervisors
/solutions/crane-operation-training
Solutions
Operations & Technical
Forklift operation
Operators, pedestrians, supervisors
/solutions/forklift-operation-training
Solutions
Operations & Technical
Maintenance & turnarounds
Outage preparation
/solutions/maintenance-turnaround-training
Solutions
Operations & Technical
Process safety
Barriers made visible
/solutions/process-safety-training
Solutions
Compliance & Modernization
Lessons learned (LFI)
Incidents into training
/solutions/lessons-learned-training
Solutions
Compliance & Modernization
Spill response
Environmental first response
/solutions/spill-response-training
Solutions
Compliance & Modernization
Hazardous materials
Storage, handling, transport
/solutions/hazardous-materials-training
Solutions
Compliance & Modernization
Security awareness
Physical and cyber vigilance
/solutions/security-awareness-training
Services
Content Production
Training Videos
Filmed through our global crew network
/services/workplace-safety-training-videos
A safety orientation film produced for Milestone Environmental Services.

Services
Content Production
2D & 3D Animation
Engineering-accurate visuals
/services/2d-3d-animation
From a 3D animation built to supplement an ADNOC e-learning module.

Services
Content Production
Safety Campaigns
Sustained behavior change
/services/safety-campaigns
The award-recognized Maersk hand safety campaign.

Services
Content Production
Training posters & print
Site-specific print & visual aids
/services/training-posters
A printed lessons learned handbook produced for Petroleum Development Oman.

Services
Content Production
PowerPoint Materials
Trainer-led deck rebuilds
/services/powerpoint-training-materials
Presenting an ADNOC Safety Day engagement deck.

Services
Interactive Training
E-Learning
SCORM online modules
/services/e-learning
Scenario questions inside a client e-learning module.

Services
Interactive Training
Virtual Reality (VR)
Immersive headset training
/services/virtual-reality-vr-training
Lockout tagout training with full hand tracking in VR.

Services
Interactive Training
Flat-Screen Simulations
Desktop, web & mobile simulations
/services/flat-screen-simulation-training
SHIIFT simulations running on laptops and mobile devices.

Services
Interactive Training
Digital Twins
Navigable sites & equipment
/services/digital-twins
A navigable 3D replica of Nutrien's ammonia transfer plant.

Approach
How We Work
Our approach
Analysis, design, delivery, validation
/approach
Approach
How We Work
SCORM & LMS Integration
Tracking in your systems
/services/scorm-lms-integration
Approach
How We Work
Scenario-Based Assessments
Competency you can prove
/services/scenario-based-assessments

