Privacy & Cookies Policy

We take your privacy very seriously and will only collect and use information which is personal to you where it is necessary and lawful to do so.

Our Privacy & Cookie Policy contains important information regarding which personal details we collect, what we do with that information, who we may share the information with and why, and most importantly, your choices and rights relating to the personal information we hold.

We are the data controller and will process your personal data in accordance with the Data Protection Act 1998, as amended or replaced by the General Data Protection Regulation 2016, and any national laws which relate to the processing of personal data (“data protection legislation”).

The cookie policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The DPA & GDPR May 2018

We and this website comply with the DPA (Data Protection Act 1998) and have taken measures to comply with the GDPR (General Data Protection Regulation), which came into effect in May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

This website uses cookies to improve users’ experience while visiting the website. As required by legislation, where applicable, this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.

Below is a list of third-party cookies we use:

Essential third-party cookies:

• WordPress: Used to log in, save settings, make changes, and keep a consistent experience from page to page.
• WooCommerce: An open-source e-commerce plugin built on WordPress, used by online merchants for transactions.
• PayPal: Used to allow users to make safe and secure online payments.
• Stripe: Used to allow safe and secure online payments between parties.

Non-essential third-party marketing cookies:

• Facebook: Used to retarget ads while on other platforms, including Instagram and WhatsApp.
• Twitter: Used to retarget ads while on other platforms.
• LinkedIn: Used for retargeting ads while on other platforms.
• Bing: A web search engine that may display this website if you use Bing.

What are cookies?

Cookies are small files saved to the user’s computer hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website to provide the user with a tailored experience. Users can block cookies in their browser settings or use the cookie control system on their first visit.

What we collect

We may collect the following information:

• Name
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, for the following reasons:

• Internal record keeping.
• To improve our products and services.
• We may periodically send promotional emails about new products, special offers, or other information using the email address you provided.
• We may contact you for market research via email, phone, fax, or mail, and customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. We have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These may use cookies for referral tracking. Users click on sponsored links at their own risk, and we cannot be held liable for any damages caused by visiting these links.